user empathy, user stories, user journey mapping, hypothesis statement, value proposition, user psychology, design ideation, goal statements, rapid sketching, competitive audits
What you’ll learn:
- Empathize with users to understand their needs and pain points.
- Develop problem statements to define user needs.
- Generate ideas for possible solutions to user problems.
The UX (User Experience) process is a series of steps and methodologies aimed at enhancing the usability, accessibility, and overall satisfaction of a product or service for its users. It encompasses user research, design, testing, and continuous improvement to create a user-centric experience.
Education:
Start the UX Design Process: Empathize, Define, and Ideate
Offered by Google. Start the UX Design Process: ... Enroll for free.
www.coursera.org
OR
UX Management: Strategy and Tactics
This course will explore will explore the ins and outs of UX maturity as well as the best practices on how to manage and support your UX and UI teams.
www.interaction-design.org
Deliverables:
- Course certification.
- 1-pager with learnings from the course.
- Run an internal survey within the company in order to understand colleagues problems and needs for our Product.
- Presentation with insights from the survey.
Continuous development:
UX & Usability Articles from Nielsen Norman Group
Research-based articles about user experience (UX), interaction design, web usability, user testing, and UI/GUI design by Nielsen Norman Group authors, including Jakob Nielsen, Don Norman, Bruce 'Tog' Tognazzini, and other group members.
www.nngroup.com
