What is this about:
User research is about the effort to understand your users. User research includes:
- Qualitative user research,
- Usability testing,
- Semi-structured qualitative user interviews,
- Contextual inquiry,
- User observations.
Define your desired score with your manager. Complete the course and apply your selected method to an area that is relevant to your job scope.
Education:
User Research – Methods and Best Practices
This course will give you insights into the most essential qualitative research methods around and how to put them into practice in your design work.
https://www.interaction-design.org/courses/user-research-methods-and-best-practices
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you : Fitzpatrick, Rob: Amazon.de: Books

Deliverables:
- Run a workshop/analysis/process using (≥1) method of user research to a selected problem/product area.
- Presentation with findings based on your defined method and area.
- Course certification.