Area
Managerial
Cost (€)
182
Hours
50
Skills
Conflict management
Topic
Emotional intelligence
What is this about:
Conflict management is a critical skill that involves understanding and handling conflicts constructively, whether in the workplace, personal relationships, or other social settings. Effective conflict management can lead to healthier relationships, improved teamwork, and better problem-solving. Here are some valuable resources for learning about conflict management:
Course:
LouvainX: Conflict Management: Negotiation
Learn the fundamentals of negotiation as a conflict management strategy and identify the strategies that will lead you to optimal outcomes and negotiation success.
www.edx.org
Deliverables:
- Certification
- Presentation with most important learnings