What is this about:
Active listening is a communication technique used in counseling, training, and conflict resolution, which requires the listener to fully concentrate, understand, respond, and then remember what is being said. It’s a key skill for effective communication. Here are some resources to help you develop your active listening skills:
Course:
How to Speak How to Listen
Buy How to Speak How to Listen by Mortimer Adler (ISBN: 9780684846477) from Amazon's Book Store. Everyday low prices and free delivery on eligible orders.
https://www.amazon.co.uk/dp/0684846470/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&linkCode=gs2&linkId=0dbfa08c3086cd23c7956fa52624747b&creativeASIN=0684846470&tag=farstrblo-21&creative=9325&camp=1789
You're Not Listening: What You're Missing and Why It Matters
You're Not Listening: What You're Missing and Why It Matters (Audio Download): Kate Murphy, Kate Murphy, Macmillan Audio: Amazon.de: Audible Audiobooks
https://www.amazon.de/-/en/dp/B07WQB5K3Y/ref=sr_1_1?crid=12P6EL5TNDTR6&keywords=you+re+not+listening&qid=1703779580&s=audible&sprefix=you+re+not+listening%2Caudible%2C126&sr=1-1&_encoding=UTF8&tag=kgiamalis-21&linkCode=ur2&linkId=03d0a7a32993e2a6f14c5c5fb178bc9f&camp=1638&creative=6742
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you : Fitzpatrick, Rob: Amazon.de: Books
https://www.amazon.de/-/en/Rob-Fitzpatrick/dp/1492180742/ref=sr_1_1?crid=3QKEXBZ7TZXVC&dib=eyJ2IjoiMSJ9.WK8SsolGuljLRKWkX2kDV2sTxzmz7LWW3T80w0Vt6fGTYbPRh5oY_c5MN3Izb8jFB0suKY-JDcC3uCsVRI4byQ.Mh9S14dv3VWkotgX6wMM7v-xmQbkMZEmCLlkwILBoXo&dib_tag=se&keywords=mom+test&qid=1705063229&sprefix=mom+test,aps,155&sr=8-1
Deliverables:
- 1-pager with important learning from each book.
- Provide suggestions for process optimization based on actual (personal or team) examples.